Frequently Asked Questions

MSPs generally exhibit the following unique traits: have a Network Operation Center (NOC) service of some kind To have visibility into their customers' environments wherever they are, and use a remote monitoring and management (RMM) technology platform.
Possess the ability to provide services or a help desk Maintain the managed objects for the client proactively rather than reactively.
recurring earnings. Unlike transaction agreements, most MSPs maintain continuous billing relationships with their clients. Provide these solutions with a predictable payment model so that the customer may accurately forecast their recurring IT management costs.
Many individuals mistake cloud computing for being a different class of services, however, the majority of MSPs view cloud technology as a type of managed service.